Privacy Policy

TGF Security Limited (“We”) is dedicated to protecting your privacy. This policy, along with the Terms of Use and any other documents referred to on it, sets the guideline for how any personal data We collect from you, or that is provided by you, is processed by us. Please read this page carefully to understand our practices in regards to how We use your personal information. For the purpose of Data Protection Act 1998 (the Act), the data controller is TGF Security Limited, Fairgate House, 205 Kings Road,
Tyseley, Birmingham, B11 2AA.

Information We May Collect From You

We may collect and process the following data from you:

  • Information that you provide in forms on our Website, We may also ask for information when entering a competition or promotion, or when you report an issue with our Website.
    We may keep correspondence from when you contact us.
  • We may ask you to complete optional surveys for research purposes.
  • We may collect data from your visits to our Website including, but not limited to, traffic data, location data, weblogs, and other communication data, whether this is required for billing purposes or otherwise and the resources that you access.

Cookies and date being collected:

  • Google, Bing and other search engines
  • Facebook, Twitter, Linkedin and other social media websites
  • Google Analytics, Statcounter and other tracking services
  • Google Adwords, Bing and other ad networks
  • Cloudflare and CDN services
  • Optins and pop-ups
  • Push notifications

IP Addresses and Cookies

We may collect information about your computer including IP address, operating system, and browser type for system administration. This is statistical data about browsing actions and patterns, and does not identify any user. We may obtain data about your internet usage by using a cookie file that is stored on the hard drive of your computer. These cookie files help us to improve and personalize our Website. They enable us:

  • To estimate our audience size and usage pattern.
  • To customize our Website by storing information about your personal preferences.
  • To speed up your searches.
  • To recognize you when you return to our Website.

You may refuse to accept cookies by changing the settings on your browser to refuse cookies. However, if you do refuse to accept cookies, you may be denied access to parts of our Website. Unless you have changed the settings on your browser to refuse cookies, our Website will issue cookies when you make use of our Website.

Where We Store Your Personal Data

The information that We collect from you may be transferred to, and stored at, a location outside of the European Economic Area (“EEA”). The information may also be processed by staff operating outside the EEA who work for us or one of our suppliers. This staff may be involved in the provision of support services, among other things. By providing your personal information, you agree to this transfer, storing, and processing. We are committed to ensuring that your data is treated securely in accordance to this privacy policy. Any information you provide to us is stored on our secure servers. Unfortunately, the transmission of data through the internet is not completely secure. We can not guarantee the security of your data although We will do our best to protect it. Any transmission of data is at your own risk. When We receive personal data, We use strict procedures and security features to prevent unauthorized access.

Uses Made of the Information

We use your personal information in the following ways:

  • To make sure that our Website content is displayed in the most effective manner for you and your computer.
  • To provide you with information, products, or services that may interest you or that you request from us, when you have consented to be contacted for such purposes.
  • To carry out any contracts which may have been entered into between you and us.
  • To allow you to access interactive features of our Website, when you choose to do so.
  • To notify you about changes to our services.

We may use your data, or allow selected third parties to use your data, to provide you with information about services or products and We or they may contact you by post or telephone. If you are an existing customer, We will only contact you by electronic means with information about services and products which are similar to those of a previous sale to you. If you are a new customer, and when We permit selected third parties to use your data, We or they will only contact you through electronic means only if you consent to it. If you do not want us to use your data in this way, or permit selected third parties to use your data in this way, select the box on the form in which you provide us with this information.

Disclosure of Your Information

We may disclose your information to any member of our group which means our subsidiaries, our holding company, and its subsidiaries, as such words are defined in the Companies Act 2006. We may disclose your information to third parties:

  • In the event that We sell or buy any business or assets, in which case We may disclose your personal information to the prospective buyer or seller of the business or assets.
  • If TGF Security Limited or all of its assets are acquired by a third party, all of its customer data is one of the assets that will be transferred.
  • If We are under a duty to disclose your personal information to comply with any legal obligation, or to enforce our Terms of Use and other agreements.
  • To protect the rights, property, or safety of TGF Security Limited, our customers, or others.
  • For the purposes of fraud protection and credit risk reduction by exchanging information with other companies and organizations.

Your Rights

You have the right to ask us not to use your personal data for marketing purposes. We will usually inform you, before collecting your personal data, if We intend to use your information for these purposes or if We will disclose your information to any third parties for such purposes. You can prevent the use of your data for these purposes by checking the appropriate boxes on the forms on our Website. You can also contact us at [email protected]. Our site may contain links to and from the websites of our network partners and affiliates. If you follow one of these links, note that these websites have their own privacy policies and We do not take any responsibility for these policies. Please check these privacy policies before submitting any personal information.

Access to Information

The Act gives you the right to access any information that is held about you. Your right of access can be exercised according to the Act. Any access request may be subject to a fee of £10 to meet the costs of providing you with details of information We hold about you.

Disable or Delete Cookies

You can disable and delete your cookies in following ways:

Changes to Our Privacy Policy

Any changes made to our Privacy Policy will be posted on this page, and when appropriate, notified to you by email.

If you have any questions, comments, or concerns about our Privacy Policy please email us at [email protected].